Privacy Policy
Effective Date: June 2026
Zennara Wellness ("Zennara Wellness," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, make a purchase, interact with our services, or otherwise engage with us.
Zennara Wellness is a wellness and dietary supplement company operating within the United States. By accessing or using our website ("Website"), you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.
1. Personal Information We Collect
Depending on how you interact with our Website and services, we may collect the following categories of personal information.
Information You Provide Directly
We may collect:
Name
Shipping address
Billing address
Email address
Telephone number
Account information and preferences
Purchase history
Customer service communications
Product reviews, feedback, and inquiries
Payment Information
Payment information is processed securely through third-party payment providers. We do not store complete payment card details on our servers.
Information Collected Automatically
When you visit our Website, we may automatically collect:
IP address
Browser type and version
Device information
Operating system
Referring website URLs
Pages viewed
Time spent on pages
Clickstream and Website activity data
Information Received from Third Parties
We may receive information from:
Shopify and related e-commerce service providers
Payment processors
Shipping and fulfillment providers
Advertising partners
Analytics providers
Marketing service providers
2. How We Use Personal Information
We use personal information to:
Process orders and payments
Arrange shipping and delivery
Manage returns and refunds
Provide customer support
Respond to questions and requests
Improve Website functionality and user experience
Personalize content and product recommendations
Send order confirmations and transactional communications
Deliver marketing communications where permitted by law
Measure advertising performance
Detect fraud and unauthorized activity
Comply with legal obligations
Protect our business, customers, and Website
3. Cookies and Tracking Technologies
We use cookies, pixels, tags, and similar technologies to operate and improve our Website.
These technologies help us:
Remember user preferences
Analyze Website traffic and usage
Measure marketing effectiveness
Deliver personalized advertising
Improve Website performance
You may control or disable cookies through your browser settings. Certain Website features may not function properly if cookies are disabled.
4. How We Share Personal Information
We may share personal information with trusted third parties in the following circumstances:
Service Providers
We share information with vendors who assist us in operating our business, including:
Payment processing providers
Shipping carriers
Fulfillment centers
Customer support providers
Marketing and email platforms
Analytics providers
E-Commerce Platform Providers
We use Shopify and related technology providers to operate our online store and process transactions.
Advertising and Analytics Partners
We may share information with advertising and analytics partners to:
Measure campaign performance
Improve marketing effectiveness
Deliver relevant advertisements
Legal Compliance
We may disclose information when required to:
Comply with legal obligations
Respond to court orders or lawful requests
Protect our rights and property
Prevent fraud or security threats
Business Transactions
If Zennara Wellness is involved in a merger, acquisition, financing, or sale of assets, personal information may be transferred as part of that transaction.
We do not knowingly sell personal information for monetary compensation. However, certain advertising-related disclosures may be considered "sharing" under applicable privacy laws.
5. Your Privacy Rights
Depending on your state of residence and applicable law, you may have the right to:
Access personal information we maintain about you
Correct inaccurate personal information
Request deletion of personal information
Obtain a copy of your information
Opt out of targeted advertising
Opt out of the sale or sharing of personal information where applicable
Limit the use of certain sensitive personal information as permitted by law
To exercise your rights, please contact us using the information provided below.
We may verify your identity before processing requests.
Authorized agents may submit requests on your behalf where permitted by applicable law.
6. Global Privacy Control (GPC)
Zennara Wellness recognizes browser-based Global Privacy Control (GPC) signals where required by applicable law.
When detected, such signals will be treated as a request to opt out of the sale or sharing of personal information for the browser and device used to access our Website.
7. Marketing Communications
You may unsubscribe from marketing emails at any time by:
Clicking the unsubscribe link in our emails; or
Contacting us directly.
Please note that transactional messages relating to orders, account activity, customer service, or legal notices may still be sent when necessary.
8. Data Retention
We retain personal information only for as long as necessary to:
Fulfill the purposes described in this Privacy Policy
Maintain business and financial records
Comply with legal obligations
Resolve disputes
Enforce agreements and policies
Retention periods vary depending on the nature of the information and legal requirements.
9. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
10. Children's Privacy
Our Website and products are not intended for children under 13 years of age.
We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take appropriate steps to delete it promptly.
11. International Visitors
The Website is intended primarily for users located within the United States.
If you access the Website from outside the United States, you understand that your information may be transferred to, processed, and stored in the United States, where privacy laws may differ from those in your jurisdiction.
12. Changes to This Privacy Policy
We may revise this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
When updates are made, the revised version will be posted on this page with an updated effective date.
Your continued use of the Website after changes become effective constitutes acceptance of the updated Privacy Policy.
13. Contact Information
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
Zennara Wellness
Address: [Business Address]
[City, State, ZIP Code]
United States
Email: support@zennarawellness.com
Website: www.zennarawellness.com