Terms & Conditions

Last Updated: June 2026

IMPORTANT NOTICE: This document contains important information regarding your rights and obligations. By accessing this website or purchasing products from Zennara Wellness, you agree to be bound by these Terms of Service. If you do not agree with these Terms, you must not access the Website or purchase products.

These Terms of Service ("Terms") govern your use of www.zennarawellness.com (the "Website") and the purchase of products offered by Zennara Wellness ("Zennara Wellness," "we," "us," or "our"). Your continued use of the Website constitutes acceptance of these Terms.

1. Business Information & Contact Details

The Website and all product sales are operated by:

Zennara Wellness
[Business Address]
[City, State, ZIP Code]
United States

Email: support@zennarawellness.com
Phone: [Phone Number]

These Terms shall be governed and interpreted in accordance with the laws of the State of Florida, without regard to conflict of law principles.

2. Eligibility

By accessing the Website or purchasing products from Zennara Wellness, you represent and warrant that:

You are at least 18 years of age; and

You have the legal capacity to enter into a binding agreement.

If you do not satisfy these requirements, you may not use the Website or purchase our products.

3. Product Information & Medical Disclaimer

Zennara Wellness products are dietary supplements intended to support general wellness and nutrition. They are not prescription medications and are not intended to diagnose, treat, cure, or prevent any disease.

FDA Disclaimer

Statements regarding dietary supplements have not been evaluated by the U.S. Food and Drug Administration (FDA). Our products are not intended to diagnose, treat, cure, or prevent any disease.

The information provided on this Website is for educational and informational purposes only and should not be considered medical advice. Always consult your healthcare provider before using any dietary supplement, especially if you are pregnant, nursing, taking medications, or have a medical condition.

Individual results may vary.

4. Orders, Acceptance & Payment

All orders submitted through the Website constitute an offer to purchase products subject to these Terms.

We reserve the right to:

Accept or reject any order;

Limit quantities purchased;

Refuse service to anyone for lawful reasons.

A purchase contract is formed only when we send an order confirmation.

Payment must be received and authorized before products are shipped.

We accept major credit cards, debit cards, PayPal, Shop Pay, Shopify Payments, and other approved payment methods displayed at checkout.

Applicable sales taxes will be collected where required by law.

Unauthorized resale or distribution of our products is prohibited.

5. Subscription Services & Automatic Renewals

Certain products may be offered through recurring subscription programs.

By enrolling in a subscription, you authorize Zennara Wellness to automatically charge your selected payment method at each renewal period until canceled.

Subscription Cancellation

You may cancel your subscription at any time by contacting:

Email: support@zennarawellness.com

Cancellation requests must be received before the next billing cycle to avoid future charges.

6. Pricing, Promotions & Availability

Prices, promotions, discounts, shipping fees, and product availability may change at any time without prior notice.

We reserve the right to correct pricing errors, update product information, or cancel orders resulting from inaccurate pricing or product descriptions.

7. Shipping, Delivery & Risk of Loss

Zennara Wellness currently ships within the United States unless otherwise stated.

Shipping times are estimates only and are not guaranteed.

Ownership and risk of loss transfer to the customer once the order has been delivered to the shipping carrier.

If a shipment is delayed, lost, or damaged during transit, we will make reasonable efforts to assist with carrier claims.

8. Returns & Refund Policy

We offer a 7-Day Satisfaction Guarantee on eligible products.

To qualify for a refund:

Return requests must be submitted within 7 days of delivery.

Products must be returned in their original condition.

Opened, damaged, or excessively used products may not qualify for refunds unless required by applicable law.

Approved refunds will be issued to the original payment method used at checkout.

We reserve the right to deny refunds in cases of abuse, fraud, or excessive return activity.

9. Intellectual Property Rights

All content available on the Website, including but not limited to:

Logos

Trademarks

Product names

Packaging designs

Images

Graphics

Text

Videos

Website design elements

are the exclusive property of Zennara Wellness or its licensors and are protected by applicable intellectual property laws.

Unauthorized use, reproduction, distribution, or modification is strictly prohibited.

10. Prohibited Uses

You agree not to:

Resell products without written authorization;

Engage in fraudulent transactions or chargeback abuse;

Misrepresent products or make unauthorized health claims;

Violate any applicable laws or regulations;

Interfere with Website functionality or security.

We reserve the right to suspend or terminate access for violations of these Terms.

11. Communications Consent

By providing your email address or phone number, you consent to receive:

Order confirmations and shipping updates;

Customer service communications;

Marketing emails (which may be unsubscribed from at any time);

Promotional SMS messages if you separately opt in.

You may withdraw SMS consent at any time by replying STOP to a text message.

Standard message and data rates may apply.

12. Disclaimer of Warranties

The Website and all products are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, Zennara Wellness disclaims all warranties, express or implied, including but not limited to:

Merchantability;

Fitness for a particular purpose;

Non-infringement;

Accuracy or reliability of information.

13. Limitation of Liability

To the maximum extent permitted by applicable law:

Zennara Wellness shall not be liable for indirect, incidental, consequential, special, or punitive damages.

Our total liability arising from any claim shall not exceed the amount paid by you for products purchased during the six (6) months preceding the claim.

Certain jurisdictions do not allow limitations of liability, and such limitations shall apply only to the extent permitted by law.

14. Indemnification

You agree to defend, indemnify, and hold harmless Zennara Wellness, its affiliates, officers, employees, contractors, and agents from any claims, damages, liabilities, losses, or expenses arising from:

Your use of the Website;

Your misuse of products;

Your violation of these Terms;

Your violation of applicable laws.

15. Arbitration Agreement & Class Action Waiver

Any dispute arising from these Terms or your purchase of products shall be resolved exclusively through binding arbitration in accordance with applicable Florida law.

By agreeing to these Terms, you:

Waive the right to a jury trial;

Waive participation in class actions or representative proceedings;

Agree that disputes shall be resolved individually.

If any portion of this section is determined unenforceable, the remaining provisions shall remain in full force and effect.

16. Force Majeure

Zennara Wellness shall not be liable for delays, interruptions, or failures resulting from events beyond our reasonable control, including but not limited to:

Natural disasters;

Government actions;

Supply chain disruptions;

Labor disputes;

Transportation interruptions;

Internet or communication failures.

17. Changes to These Terms

We reserve the right to modify or update these Terms at any time.

Updated Terms will be posted on the Website with a revised effective date. Continued use of the Website following any update constitutes acceptance of the revised Terms.

18. Contact Information

For questions regarding these Terms, subscriptions, orders, returns, or customer support, please contact: